About manufacturer support Product warranty applies to products purchased from a cart where the seller and shipper is Amazon.co.jp.
HUAWEI FreeBuds 5i is a completely wireless earphone with a stylish design. It is 11% lighter than the previous generation model, lightweight and compact, making it easy to carry. It has high-resolution certification and a wide EQ that supports various music genres, so you can deliver music with the best sound quality for each song. In addition, you can choose from three noise canceling modes, so you can freely adjust it to suit your surroundings, such as crowded airports, subway stations, restaurants, offices, and quiet homes. When combined with the charging case, it can be played for up to 28 hours3, and it can be played for about 4 hours with just 15 minutes of charging4, so you can rest assured even when the charge is low.
*For details about earphone loss support, please contact the Huawei call center.
Accessories
USB charging cable (Type A-Type C), ear tips (3 sizes), user guide
Product warrantyHuawei warrants this product for one year from the date of purchase, the included charger for six months, and the USB cable for three months. Huawei Customer Center Manufacturer Support Desk is as follows.
Huawei Customer Service Toll Free: 0120-798-288 Reception hours: 9:00-18:00 (open all year round)
Notes:
1. The noise canceling function may reduce the ability to detect warnings and alarms that occur in the surrounding area. When enabling this function, make sure that the surrounding environment is safe.
2. LDAC™ and the LDAC logo are trademarks of Sony Corporation. Available only if the connected device supports LDAC™. Enabling LDAC improves sound quality, but depending on the operating environment, it may affect battery capacity or cause freezing.
3. Battery life data is based on Huawei lab testing results when playing AAC audio at 50% volume with ANC disabled. Actual results may vary depending on volume, audio source, environmental interference, product features, and usage habits.
4. Fast charging data is based on Huawei lab testing results. Fast charging is only enabled when the earphones are low on battery power. After charging for 15 minutes with the charging case at over 80% battery power or the charging case plugged in, the earphones can be used for 4 hours when playing AAC audio at 50% volume with ANC disabled. Actual results may vary depending on volume, audio source, environmental interference, product features, and usage habits.
5. The mass of the HUAWEI FreeBuds 5i is 11% lighter than that of the HUAWEI FreeBuds 4i. Data is based on Huawei lab testing results.
6. IP54 dust and water resistance applies only to the earphones, not the charging case. This product is splash-proof, dust-proof and water-resistant under normal conditions. Tested under controlled laboratory conditions and certified IP56 under IEC standard 60529. Splash-proof, dust-proof and water-resistant performance is not permanent and may deteriorate due to daily wear and tear. Avoid charging in humid places. Water exposure is not covered by the warranty.
[Up to 42dB Active Noise Canceling] The dual microphone system and optimal structure of the earphone body achieve sound insulation of up to 42dB. Three noise canceling modes can be selected (Ultra, Standard, Relaxation)
[High-quality high-resolution sound] High-resolution audio certification. Fully compatible with HD Audio. In addition, the app allows you to adjust the equalizer with emphasis on bass and treble. [Clear calls] The optimized earphone body structure, dual microphone, and DNN algorithm achieve clear calls with reduced wind noise and noise.
[Long-lasting battery & fast charging] Up to 28 hours of playback is possible when combined with the charging case. Continuous playback of earphones is up to 7.5 hours. 15 minutes of quick charging allows for up to 4 hours of playback.
[Compact and comfortable] Includes 3 sizes of soft silicone ear tips, the small size of the earphones is lightweight at 4.9g5, and the charging case is also small and easy to carry.
[Convenient management of connected devices]: Can be connected to 4 devices at the same time. With HUAWEI AI Life, you can instantly switch between connected sound source devices.
[Huawei Peace of Mind Care Earphone Loss Support] Even if you lose one earphone during the manufacturer's warranty period, we will compensate you for the other earphone only with the service fee (FreeBuds 5i is 2,450 yen (tax included)) (one-time only). For details, please search for "lost" on our website.